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// FAQ · Troubleshooting

My VPN keeps dropping. What should I check?

Three things, in order. Hotel and café networks with a sign-in page often block the tunnel until you have signed in — connect to the network first, then the VPN. Some networks block UDP, in which case switching to OpenVPN helps. And if it drops only on mobile, IKEv2/IPSec survives switching between Wi-Fi and mobile data better than the others.